Need to do a better job with scheduling. I'm not sure if too many patients are being scheduled or if there was some other reason, but it took entirely too long for me to be seen after arriving on time for my appointment. I wasn't seen until about 1.5 to 2 hours past my scheduled appointment time. I understand that "things" can happen but this is ridiculous. And, I was never informed why she was running so late.
They were running behind for some reason
Had to wait months to get an appointment.
I waited 30 minutes in the waiting room and 45 minutes in the exam. I was seen until 1 hour 15 minutes after my appointment time.
The provider's staff were helpful and listened to my concerns. The provider seemed very competent but was dismissive about my concerns and offered little information about my condition.
The doctor and the nurse did a good job.
The care I received from the provider was excellent. However, the wait time for an appointment was long and the wait in the waiting room was ridicules. I arrived at 2:25 for a 2:45, appointment time, 15 min. early per instruction. I was not taken back until 3:10 and not seen until approximately 3:30. I was told that the clinic over books appointments. This practice should not be allowed.
Do something about the wait times
Had first appt. and still had to wait too long. Process could have been a little better.
She was very caring and she listen to me and she ask me question . I highly appreciate her and I will continue to see her . Thank you Dr. Mcmichael's great doctor I love her honesty